Balloon
Flights – Privacy Policy
A subsidiary of
Dubai-headquartered Rayna Tours and Travels, Private Balloons (hereafter
mentioned as “we”, “us” or “our”) owns this website. This exclusive page
outlines the terms and policies with regard to the collection, use, and
disclosure of personal data that we gather from the visitors of this website. As
you give your explicit consent or acceptance for the use of the same through
the access of our website or services, it is vital that you carefully read and understand the following points included herein in our Privacy Policy before using our website.
Types
of Information We Collect
We collect both personal
and non-personal data of our users. Personal data indicates information provided
by our guests or customers at the time of booking of our services. This mostly includes
your name, payment card information, and contact details, such as your physical address,
email ID, and telephone number. Alternatively, non-personal data refers to the
information about the visitors who interact with our website; these details
include but are not limited to the user's computer type, operating system, browser
name, internet provider, and the number of visits or duration of time spent on our
website.
When
do we collect your data?
We collect your data
when you visit our website, check out its pages and services, or while placing
a booking of our services.
How
do we utilize the data collected?
We utilize your data
mainly for the following purposes:
·
To communicate with you
·
To enhance the performance of our
website
·
To improve the quality of our services
and offerings
·
To ensure fast and smooth processing of
payment
·
To use it for contests and deals
·
To follow up or update you on your
chosen service or package
·
To keep our users and web visitors abreast
of our latest products and services
·
To take care of our users’ queries,
feedback, and complaints
·
To conduct market research
Protection
and Security of Your Information
We do not sell, rent or
distribute the information collected from you to any third party or external
source without your prior consent unless in circumstances like legal reasons or
regulatory obligations. To maximize the protection and guarantee the
confidentiality of your sensitive information, we have employed the most
advanced and up-to-date technologies for the collection and storage of your
data. Therefore, you can be assured that your personal information will
be safeguarded tightly against any kind of loss, amendment, or unauthorized or
illegal access.
Disclosure
of Information
We do not disclose the
details of your personal data with third parties except as outlined in the
policy. In other words, as per this policy, we may share your personal
information in our possession only in the following circumstances:
·
To fulfill any legitimate purpose of our
suppliers, subsidiaries, or affiliates that alternatively help us to serve you better
·
To abide by any court law or legal
proceedings
·
To detect or investigate any kind of
fraud or related threats
·
For the effective enforcement of our
terms and services
·
To protect our or others’ property,
rights, and safety
·
In the event of a merger or a change
in ownership
Third-Party Websites and Links
Our website may contain
links to the web pages of our suppliers, advertisers, partners, or other third
parties. As we do not have any control over the privacy policies or terms of
use of these links or websites, it is your responsibility to review and
understand them before you click on these links. Private Balloons, by no means,
endorse or have any kind of governance over these external links.
Changes
to Policy and Website
Private Balloons holds
the complete right to amend and revise this website or its privacy policy at
any time. As we may add or modify our Privacy Policy from time to time without
any prior notice, it is highly recommended to visit and review this page periodically
for the latest updates on our policies.
Contact
Information
If you have any
questions or concerns about our Privacy Policy or services, you can
get in touch with our team via the details listed on this website’s ‘Contact
Us page.